Last updated: July 2026
Overview
Transparent payment terms help every remodel stay on schedule. This policy describes how Dream Kitchen & Bath Shop handles deposits, progress billing, final payment, and financing for kitchen, bathroom, and outdoor kitchen projects serving Virginia Beach and Hampton Roads.
Estimates & Contracts
Project pricing is confirmed in a written proposal or contract before work and special-order materials begin. The document lists the scope, allowances, payment schedule, and any optional upgrades you select. Changes requested after signing are documented as change orders with pricing and schedule impact before additional work proceeds.
Deposits & Progress Payments
A deposit is typically required to reserve your place on the schedule and to release cabinet or material orders. Remaining balances are billed according to milestones in your contract—commonly after design approval, material delivery, substantial completion, or other agreed checkpoints. Exact percentages and due dates appear in your signed agreement.
Accepted Payment Methods
We accept major credit cards, checks, and bank transfers for most project payments. Processing fees may apply to certain card transactions when disclosed on your invoice. Please include your project name or invoice number with every payment so it is applied correctly.
Financing
Qualified homeowners may be eligible for financing options, including promotional periods such as 0% interest for 12 months when offered through our financing partners. Financing is subject to credit approval, lender terms, and program availability. Our team can discuss current options during your consultation; final terms are between you and the lender.
Late Payments & Project Holds
Invoices are due by the date shown. Past-due balances may pause ordering, delivery, or installation until payment is received, which can affect your project timeline. If you anticipate a delay, contact us early so we can discuss options before a milestone is missed.
Refunds
Deposits applied to special-order materials or completed design and project-management work are generally non-refundable once those costs have been incurred. Any refund eligibility is evaluated under your contract and the status of manufacturer orders at the time of cancellation.
Questions
For billing or financing questions, call our Virginia Beach showroom or reach out through the Contact page. We are happy to walk through your payment schedule before you sign.
